Discounted Room Prices
Some Prestige Student Living properties include a discounted rate or special offer. If this is displayed on the website you will be eligible to receive this discount.
- Customers who book a room at a Prestige Student Living property when a discount promotion is running will be eligible to receive the discounted rate.
- Any discounts offered will be taken off your last payment of rent. However this will be displayed on the website as what the weekly rate would be with the discount taken into consideration.
- Prestige Student Living do not accept responsibility for any errors or incorrect information shown on any website that is not owned and operated by Prestige Student Living Ltd and as such, are not bound to honour any rates or information displayed on a third party website or social media where it differs from that shown on our own websites.
- Prestige Student Living do not accept responsibility for any vouchers, discounts, or incentives run by any website that is not owned and operated by Prestige Student Living Ltd and as such, are not bound to honour any incentives they may offer as part of their own marketing where it differs from that shown on our own websites.
Our full termination policy is detailed for you within the booking section of our website. Please read it carefully and ensure that you fully understand it.
You can cancel your booking up to 14 days after you accept your offer or pay your deposit (the Initial Cancellation Period), which reduces to 7 days from 1st August ahead of the academic year being booked, providing you have not already moved in to the property and we will refund your security deposit in full. Deposits will normally be refunded within 28 days of cancellation, however our legal obligation as a landlord is to secure all deposits with a third party protection scheme. In the event that your deposit has already been sent to the protection scheme by the time you cancel your booking, your refund could take up to 60 days to be refunded due to the protection scheme’s processing period and your deposit refund will come directly from them – you will need your repayment ID which will be sent to you directly by the protection scheme. If the deposit has already been sent to the deposit protection scheme, unfortunately, we are unable to influence their processing time.
If you cancel your booking after the 14 day Initial Cancellation Period (7 days after 1st August), you will remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of a £250 release fee which we will recover by retaining your deposit (which will not, therefore, be returned). If you have paid a lower deposit amount, that’s the amount that will be retained.
For students that rebook their room, they are able to have their deposits transferred over from one year to the next, within in Deposit Protection Service. For more information please contact the Sales Team.